Machine Learning and AI Solutions

Our solutions for Real Time Analytics, Robotic Process Automation & more

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Solution Need:

  • Traditional operations models are built to address business decisions based on rules that leverage data warehouses. Changes to rule based systems are difficult to cope with , given the speed of data explosion and increasing challenges with accuracy
  • Machine learning with its self-learning capabilities can accommodate “on the fly rule” creation
  • Need of accuracy and assistance in decision-making makes machine learning based assistance the choice of long term strategic solutions in payments business processes and compliances
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Our Solution:

  • Our solution is a Machine Learning based platform for payments built using Opus’ 20 years of experience that spans across Payment Switch to Cards transaction processing
  • It is built with different statistical models, calibrated with well-articulated data engineering to derive better accuracy in a short span of Machine Learning time

Our solution caters to the following business areas:

  • Help Desk Assistance
    • ATM hardware failure, applications and switch
    • IT operations production support and care tickets
  • Fraud case investigation
    • Suspected Activity Reporting, Subjective Investigation Assistance
    • Refund, Chargeback, claims false positive reduction
    • Automated Workflow approval for recurring requests
    • On-hold transaction investigation in Remittance
our-proposition

Our Proposition:

  • One-time engine fees and/or outcome base pricing based on reduction in false positive, accuracy levels
  • Platform enhancement for new complimentary business use cases
  • Upgrade with industry intents
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