The rapid evolution of customer preferences and buying habits, coupled with the introduction of innovative new technologies, has been driving companies to consider new stakeholder strategies and actions all geared toward payment systems modernization.
We have identified the top 5 drivers that are shaping the present and future of payments technology.
Legacy payment architecture may hinder new digital initiatives, resulting in a fragmented customer experience. Despite the high cost of integrating new forms of payments, the benefits outweigh the costs as it means getting rid of hidden fee structures and discrepancies.
Streamline the payment process and increase profitability with Opus Payments Transformation.
User experience is king. In an era where customers can easily share via social platforms how great, or bad, their shopping experiences are, it’s imperative to streamline user experiences across all channels and platforms.
Deepen customer satisfaction and loyalty with Opus Product Engineering.
Be it in online shopping or face-to-face commerce, both consumers and businesses have tried to limit their physical contact with payment devices due to stricter health protocols. Hence, the growth of contactless payment methods has seen a global rise.
Integrate contactless systems to your payment ecosystem seamlessly with Opus Digital Enablement.
Custom mobile POS solutions, wallet provisioning, and multi-provider integration, among others, take the end-to-end payment value chain to a whole new level of customer-centricity. The empowered customer has given rise to omnichannel commerce.
Create consistent experiences and information exchange across all channels with Opus Payments Transformation.
The global health crisis highlighted the need to shop for essentials through modern platforms — regardless of the customer’s location and demographics.
Weave digital capabilities into payments ecosystems without business disruption with Opus Digital Enablement.