Digital Transformation Services & Solutions
Many companies have digital delivery skills focused on a narrow part of the value chain, without domain expertise. Opus is able to bring the domain and end-to-end technical expertise required to improve customer experiences, reduce operational costs, mitigate fraud & cyber risks, and manage payments innovation from beginning to end.
Cutting through the Digital Transformation hysteria
Digital Transformation(DT) can be thought of as an “Inorganic” Evolution to beat extinction. It is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.
It involves a transformation of leadership, lateral thinking, the encouragement of innovation and new business models. True DT requires a digitisation of assets and an increased use of technology to improve the experience of all your stakeholders.
Key steps to success
Most common stumbling blocks for Digital Transformation initiatives
Looming fear of the unknown in the minds of most decision makers
Hesitance to revamp technology infrastructure
Traditional mind-set that applications help run a business
Accelerating pace of innovation
Cloud
Opus partners with leading payment organizations to transform their existing architecture to cloud-enabled platforms and respond in agile ways to market disruptions, driving continuous improvement.
Key Offerings
Cloud Strategy
Cloud Transformation
Support Services
Integrations, API Management & Microservices
Opus collaborates with leading payment organizations to enhance enterprise agility by redesigning and redeveloping critical applications using Microservices. We help our clients simplify architectural complexity by building an API Strategy to achieve operational efficiency.
Key Offerings
API Development
API Management
API Governance
Opus is a technology partner with
Thought
Leadership
Customer Engagement, CRM Solutions & Services
Opus helps Fintechs, FIs and eCommerce leaders integrate payments to their CRM for sales management by fast-tracking their marketing lifecycle, enabling them to accelerate, identify and convert leads into prospective customers.
Opus is Salesforce Certified Partner with diverse experience in delivering cloud-enabled, automated solutions to solve complex business problems across the Salesforce ecosystem.
Opus’ strategic propensity, cloud enablement credentials, agility and execution speed helps leading Payments/Fintech organizations implement their solutions across Salesforce clouds .Our Salesforce-led helps you solve challenges in loan origination, customer account onboarding, agent onboarding, and to streamline other complicated workflows.
Salesforce Service Offerings
Consulting
Implementation
Salesforce Migration
Product Engineering
DevOps
We specialise in DevOps and have years of experience applying lean agile principles across software development lifecycle.
Key Offerings
DevOps Strategy
DevOps Implementation
Thought
Leadership
Data Management, Analytics & Machine Learning
Our team of expert data scientists, data engineers & domain consultants apply their thorough knowledge of payments industry challenges to help our clients implement intuitive and intelligent machine learning use cases with speed and dexterity.
Key Offerings
Deep Learning
Predictive Analysis
Statistical Modelling
Data Mining
Supervised / Unsupervised Learning
Some of our powerful use cases
Chargeback management
Merchant Underwriting
Effective cash management forecasting
Clickstream Analytics for analysing incomplete transactions
Artificial Intelligence
Our team of technology and payments domain specialists drives innovation and opportunities for complex problem solutions through an AI-powered Payments BOT.
Ailene™: AI Powered BOT to help our clients manoeuvre through complex payments processes.
Key Features
Pre-built financial vocabulary
Pre-built key banking functions like balance check, funds transfer, bill payments
Agent Routing in case of deadlock
Pre-built voice and chat features
Logging and Monitoring
Enhanced context switching and handling for enhanced customer experience
Multi-sensory support like Facebook, Alexa
